With PatientWire, patients can go to your eyecarepro.net website or call an automated toll-free number to reorder contact lenses, 24 hours a day.

The system automatically:

• Processes patient credit cards in real-time.
• Sends the orders to the distributors that you and your staff choose.
• Transfers the funds from the transactions into your bank account electronically.
• Follows-up with the patient to make sure that they received the proper items.
• Sends the patient and your staff an e-mail when the patient's prescription is expiring.

With PatientWire, you'll never leave a patient "on hold", and your staff will never need to take credit card information over the phone again.

PatientWire gives your staff total control over the refill process. Your staff controls:

• The patient's prescription, including expiration date and number of refills.
• The price of lenses and shipping.
• Optional volume discounts and free shipping.
• The distributors that fulfill each order. PatientWire can route orders to all contact lens distributors & manufacturers.
• PatientWire also works with leading supplement manufacturers such as DaVinci Labs to fully automate the process of vitamin supplement refills!

The system will even automatically send you an e-mail if a patient tries to place an order using an expired prescription!

PatientWire gives your practice powerful tools to market to your existing patient base.

• A built-in mass-mailing system capable of sending thousands of e-mails per minute to your patients at a very low cost.
• Filtering based on demographics such as age or prescription.
• The ability to rapidly import existing email lists.

PatientWire was designed to make people's lives easier, not more complicated. It can be used by staff and patients, regardless of their technical skill (patients don't even need a computer to access it).

Wolf Bioscience sets the system up for your staff, and provides hands-on training before the system goes online. So whether your staff are computer aces or novices, they can easily master the system.

Our startup package includes:

• Comprehensive site setup & testing by our staff.
• Two telephone-training sessions with your staff.
• Printed staff user manuals.
• A customized intake & marketing form, suitable for printing and handing out to patients.
• 1,000 customized wallet-sized reminder cards, so patients will always remember how to reorder using the

PatientWire is professionally operated and maintained by the staff at Wolf Bioscience. Centralized management means no maintenance hassles for your staff, or the need to deal with messy software upgrades.

• PatientWire is in use at hundreds of eye care practices around the United States.
• The system has a record of 99.99971% availability (this level of reliability is on par with the largest e-commerce systems, including eBay and Amazon.com.)
• Routine security audits & stringent administrative practices keep your data safe.
• Free, unlimited technical support via e-mail.

For more information about the PatientWire Automated Commerce Plugin, please contact us.

Existing EyeCarePro.net subscribers can signup by:

• Downloading our signup sheet & faxing the completed form to us.
• We will contact you within 24 hours of the submission of the form to welcome you to the system & set up a time for staff training.
• If you have any questions or problems with the form, do not hesitate to contact us.